Family Math Canada Foundation, (FMC), recognizes the importance of privacy and the sensitivity of personal information. We fully recognize the importance of keeping confidential all information we receive as part of your interaction with FMC and the website. We are committed to protecting any personal information we hold.
Why Does FMC Need Personal Information?
FMC provides educational services and products to a wide range of stakeholders. In doing so, we sometimes need to collect personal information for various reasons including: understanding client needs, maintaining client contact information, and providing materials concerning our services and developments.
What personal information do we collect?
Personal information is any information about an individual. This could include information such as age, identification numbers, and any information relevant to the issue of providing our services.
How do we collect personal information?
We collect personal information in the normal course of client interaction and only by lawful and reasonable means.
In most cases, we ask individuals to specifically consent to providing and sharing their information. Permission may be expressed in writing or be implied and may be given to us verbally, electronically, or through an authorized representative. Individuals may withdraw permission to collect, use and disclose their personal information at any time, subject to legal and contractual restrictions and reasonable notice. Sometimes consent is implied through conduct with us.
Use of Personal Information
We use personal information to provide advice and services to clients. If an individual tells us they no longer wish to receive information about our services, or about new developments in the subject areas we cover, we will not send any further material. FMC does not disclose personal information to any third parties to enable them to market their products and services.
Disclosure of your Personal Information
Under certain circumstances, FMC will disclose personal information; such as: when we are required or authorized by law or ethical reasons to do so, for example by court order or pursuant to exemptions to consents provided in applicable privacy legislation; when an individual has consented to the disclosure; where it is necessary to establish or collect fees; if we engage a third party to provide administrative services to us (like computer back-up services or archival file storage) and the third party is bound by privacy obligations; if we engage domain experts on a client’s behalf; if the information is already publicly known, or if our organization was to merge or partner with another or otherwise become part of another firm.
Updating Personal Information
It is important that the information be accurate and up-to-date. If during the course of the retainer, any personal information changes, the individual should inform us so we can make any necessary changes. If FMC holds information about an individual that the individual can show is not accurate, complete and up-to-date, FMC will take reasonable steps to correct it.
Is My Personal Information Secure?
FMC takes all reasonable precautions to ensure that personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect personal information are: premises security; restricted file access; deploying technological safeguards like security software and firewalls; and internal password and security policies.
Access to Personal Information
Individuals may ask for access to any personal information we hold about them. Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Can I be Denied Access to My Personal Information?
An individual’s right to access their personal information is not absolute. We may deny access when, for example: denial of access is required or authorized by law; information relates to existing or anticipated legal proceedings against the individual; granting access would have an unreasonable impact on other people’s privacy; to do so would prejudice negotiations; to protect our firm’s rights and property; or the request is frivolous or vexatious. Certain ethical, procedural and confidentiality rules may prevent access in certain circumstances. If we deny a request for access to, or refuse a request to correct information, we will explain why.
Communicating with Family Math Canada Foundation
Some view Internet e-mail as less confidential than other more traditional forms of communication. If a client does not wish us to use Internet e-mail, please advise us in writing.
Requests for Access
If you have any privacy questions, or wish to access your personal information, please contact us at:
Family Math Canada Foundation
226 Pine Valley Drive
London, Ontario, N6J 4R9
email: info [at] familymathcanada [dot] org